Reporting to the Operations Manager, the Operations
Assistant will be responsible for operational management and overall service
for the day to day courier operations.
activities related to collecting, dispatching, routing and delivery of courier
management and control of service level Agreements (SLAs) and Key Performance Indicators(KPIs)
as agreed with customers and identifying areas of improvement and implementing
operations and ensure that staff members comply with administrative policies
all Standard Operating procedures (SOPS) are adhered to.
operations are run efficiently and cost effectively.
organize and manage the work of the subordinate staff to ensure that work is
accomplished in a manner consistent with organizational requirements.
high standard of discipline is maintained by the courier staff.
the sale team in developing customer tailored solutions.
adequate training of operational crew.
subordinate staff are well-motivated and maintain high standard of discipline.
statutory and company guidelines are enforced at all times.
company properties are protected from any loss or damage.
degree in any discipline or a Diploma in logistics management.
of a startup environment, ‘roll up sleeves’ attitude.
time management and organizational skills.
to work comfortably in a fast paced environment.
of 2 to 3 years in the courier industry will be an added advantage.
Applicants with relevant experience and interested in setting up career should
send CVs to reach us on or before 31st January 2020
Valid Class BCD Driving License
Minimum 5 year’s active experience as a Long distance Driver